12 Responses

  1. Scott at | | Reply

    Gogo inflight is a complete ripoff. I am on a flight from Montana to Laguardia and I was hoping to get a lot of work done but that did not happen! It is extremely slow, extremely hard to set up as it is completely un user friendly and then $14 for 24 hours??? Really first of all my flight was not that long and it was the worst $14 ever spent especially when I found out AFTER I paid that there is no streaming video! Which given that Delta is still in the Stone Age of multi media on a flight actually made a huge difference when I was hoping to relax after working. Neither happened!

  2. Rick at | | Reply

    I have tried to use gogo twice noe. The first time I was not able to get through the payment process. It would get slmost done and drop out. The second time, yesterday, it took so many tries…29… my phone died after It finally charged my card. There I was 8.95 poorer with a dead phone.

  3. Dave K at | | Reply

    I’ve attempted to be a multi-year user of the GoGo inflight internet service as I travel from Seattle to Boston frequently but I find the service nearly unusable.

    Base speeds are so poor it nearly renders the internet worthless.

    GoGo sustained network connections are also extremely poor. Once connected and IF you can get connected the service frequently drops inflight ( every 5-15 minutes) and remains un-connectable for several minutes between drops.

    Pretty much makes and VPN use worthless.

    Save your money and work offline while in flight until there is some competition with Gogo.

  4. sarah at | | Reply

    honestly this is the worst website ever created. it is beyond slow and is super expensive. I highly recommend not using it. You won’t be satisfied 🙂

  5. Bruce at | | Reply

    Agree with other commenters. Service is slow and unreliable. Where else can you pay a premium price for such poor service. Gogo air makes my worst restaurant experience look pretty good by comparison. This is what a monopoly looks like.

  6. Tobie at | | Reply

    I wish I read these reviews before I purchased the service. Had a 3 hour flight and the internet worked for 1 hour of it. The remainder of the time I got an error message that it was unavailable. Waste of money

  7. Kathy at | | Reply

    Avoid this terrible business. Terrible service, much too expensive. Read a book instead. Beware that if you purchase a monthly pass, it renews every month and there is no way to ot out, you have to call and cancel, and they will do whatever they can to delay this to get another $50 from you. I had to get my credit card company on the line to facilitate cancelling my monthly fee for this garbage that I don’t even use.

  8. Matt at | | Reply

    So slow even basic web pages would not load in under a few minutes during two recent transcontinental flights.

  9. Scott at | | Reply

    How these guys stay in business is beyond me. I keep trying them and they keep letting me and everyone on the plane down.

  10. vickie at | | Reply

    Since the airlines started offering the video entertainment package to all passengers the performance of this service is awful! I have been a loyal subscriber for several years and will drop them. At $60/month it is a ripoff!!!!

  11. Brad at | | Reply

    I’ve used GoGo regularly on a single flight pass basis for about 4 years. Over that time the price has doubled and the service has become unusable. Connections are so slow and so unreliable even sending/receiving e-mail is nearly impossible. I tried to run a speed test during my latest flight so I could use the screen shot of the result to obtain a refund but the connection was so slow the the test kept timing out. Even though I can expense it, I will not buy another GoGo pass.

  12. Brad at | | Reply

    I’ve used GoGo regularly on a single flight pass basis for about 4 years. Over that time the price has doubled and the service has become unusable. Connections are so slow and so unreliable even sending/receiving e-mail is nearly impossible. I tried to run a speed test during my latest flight so I could use the screen shot of the result to obtain a refund but the connection was so slow the test kept timing out. Even though I can expense it, I will not buy another GoGo pass.

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